Exchange & Refund

At Bow Point , we ensure that all products are thoroughly inspected before dispatch to maintain the highest quality standards. However, if you receive a damaged or faulty item, you may request an exchange by contacting us on WhatsApp (+92 3100007103).

If you are not satisfied with the quality, size, or material, you may exchange the product for another item available in our store.

Price & Shipping Adjustments: In case of an exchange, any price difference between the products, as well as the shipping costs, will be borne by the customer.

For further assistance, feel free to reach out—we're here to help! 😊

Help Gaza

Help Gaza. Be the Light They Need.
Every Rupee Counts. Every Life Matters. 🌍

The people of Gaza are facing an unimaginable humanitarian crisis — homes destroyed, families displaced, and children left without food, clean water, or shelter.

At The Bow Point, we believe our platform must serve a greater purpose beyond business. That’s why we’ve launched this donation drive to support emergency relief efforts in Gaza.

🕊️ 100% of all contributions will go directly to verified humanitarian aid through our trusted charity partner: MATW Project — actively delivering food, shelter, and medical support on-ground.

How You Can Help
🌐 International Donors (Credit/Debit Card)
Donate securely through MATW Project:
👉 [Donate via MATW Project]

Your donation will help provide urgent aid to families in need.

🇵🇰 Local Donors (Pakistan)
If you're in Pakistan and want to contribute without using a card, you can send your donation via:

* EasyPaisa / JazzCash / Bank Transfer
* Account Title: Naseem Zafar
* Account Number: 22477901023503
* Bank Name: HBL

📲 After donating, kindly send your payment receipt to us on WhatsApp at +92 334 0500070
or DM us on Instagram: @thebowpoint.pk

We forward all donations to MATW Project every Friday, and share full proofs in our stories and highlights.

💯 Transparency You Can Trust
We’re committed to full visibility:
Every week we share transfer receipts, updates, and impact summaries on our Instagram Highlight:
🟡 “Gaza Proofs”

You’ll always know exactly where your money is going.

Even If You Can’t Donate — Please Share
Spreading awareness can save lives.
One share. One rupee. One act of compassion — it all makes a difference.

Together, we can send not just help, but hope.
Let’s stand for humanity.

With gratitude,
— The Bow Point Team 🕊️